PlayStation UK boss Fergal Gara has admitted that both Sony and Evolution Studios were "embarrassed" by the troubled launch of Driveclub.
"It’s a disappointment," he told IGN. "When you lay your soul out as being '4ThePlayers' [Sony's PS4 slogan], then what you certainly don’t want is games that are not fully ready. It certainly wasn’t any ill-intention on behalf of the team. It’s ambitious as a game; they’re as embarrassed as we are and all you can do in those situations is say sorry.
"We apologise to any players affected and are doing our damndest to make things right," Gara continued.
For this reason, Gara said Sony won't release the PS Plus version of Driveclub until the company is sure the game's servers can handle the extra strain. While he says "we’ll hopefully learn from it so we see it less in future," Gara did not provide a release date for the PS Plus edition.
Some believe Driveclub's problems could have been averted had the decision been made to delay the game further, but Gara says "delays are always frustrating, and it’s certainly never our intention to sell a false promise. You work with the best information available at the time. It’s the right decision to delay but, of course, to delay and then have issues is certainly not ideal, but it’s better than releasing a broken game."
Evolution recently released a dynamic weather update for the game.