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PS4 Launch Errors List and Fixes

November 14, 2013 by Ian Miles Cheong

Here’s a list of issues plaguing the PlayStation 4 at launch, and how to fix them.

playstation 4 hardware

As of the time of this writing, the PlayStation 4 is set for release in just a couple days time, yet even so numerous gamers have already received their bundles in the mail ahead of schedule and have thus begun reporting issues they've been having with the system and some of its launch titles.

We delved through the PlayStation 4 support forums to find out what issues the players are facing in an attempt to catalogue and archive the issues plaguing the PlayStation 4 at its earliest days and apply possible fixes. It goes without saying that Sony will release fixes for these problems in due time.

– Astro A50s: Cannot Hear Other People Speaking

Everything appears to be hunky-dory with the Astro A50s, with the sound coming through the headphones just as you would expect, except for received chat audio. You can talk through the headset, but you can't hear others speaking.

A possible fix for this issue is to do the following: 1. Hold Home Button
2. Adjust Devices
3. Output to headphones -> All Audio

– DualShock 4 R1 Button Sticking

There are several reports that units of the DualShock 4 appear to sport defective R1 buttons. After just a few hours of play, the R1 button seems to stick.

Remember to keep your receipt so you can return these to the store for an exchange.

– PS4 Won't Turn On, Bricking Issue

There been a few reports that players who received their PS4 via the Taco Bell contest doesn't properly turn on, or off (once you manage to get it running). Here's what the symptoms are like:

The PS4 won't show a picture, but the blue light pulses. It tries to load data from the hard disk drive, but it doesn't—so it doesn't load into the operating system.

Here's a not-so-simple fix that appears to alleviate the issue:

1. You have to unplug your HDD
2. Boot the console without HDD and it will load Safe Mode (white lightbar) and asks for a HDD
3. Turn off, plug in the HDD again and boot the console again
4. PS4 will boot into Safe Mode again and you can recover now the necessary OS Data, PS4 will start again and will boot into OS again.

This list will be updated with more problems and fixes as the information becomes available.

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