UPDATE TWO: An EA representative has told GameInformer that the help message was "posted in error".
UPDATE ONE: EA has now removed the page concerning the PS4's update from its website and visitors now receive an error message.
ORIGINAL STORY: EA has issued a statement on its support website which lays the blame for instability in their PS4 titles on the console's 1.5 Update from Sony.
The firmware is required to enable numerous key PS4 features but users can play games without it if they so choose. Update 1.5 downloads in the background when users connect to the internet or can be actively installed using a USB.
"This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player's console and their TV Screen.
"Unfortunately since it's an issue with Sony's firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available, and we will keep this page updated as we find out more."
It's rare for a publisher to openly blame hardware for software problems and it's a bold step for EA to accuse Sony's firmware for causing the issues affecting their games.
EA titles which launched with the PS4 include Need for Speed: Rivals, the release of which was brought forward after Sony delayed DriveClub, and Battlefield 4.
Whatever the cause of the problem is, let's hope it's resolved soon.
