How to Fix “No Overwatch License Found” Error

Overwatch’s open beta is available now in early access for anyone who pre-ordered the new team-based shooter prior to April 29, 2016.

Some of you who purchased the game may be encountering a “No Overwatch License Found” when attempting to download the game. It looks like the error above. This issue seems to be affecting EU gamers the most.

The fix is simple: You need to activate the key provided to you via e-mail from Blizzard at the Overwatch website.

You see, simply purchasing the game won’t provide you with access to the open beta: you have to activate the code provided first. If you’ve given away your codes (you should have two) to somebody else, then you won’t be able to access the game during its early access period whatsoever—so be sure to activate your key even if you already own Overwatch on your Battle.net account.

The title, which comes out on the PS4, Xbox One and PC later this month will have a free open beta period from May 5 to 9 for anyone who hasn’t yet purchased it.