While the story of Ocean Marketing and their unacceptable treatment of a customer is developing, it’s become apparent that this isn’t their first offence.
Nic Healey directed us to this account of yet another incident with Christoforo. Nathan Stansell contacted Avenger Controllers enquiring about the status of his order. The emails he received either beat around the bush, further delayed the order (for numerous reasons,) and eventually promised him a discount code to make amends. Eventually, Nate got his controller, but there was no discount code.
After some more emailing, he eventually got put on to Christoforo. As before, it’s a really juicy story to read so we won’t spoil it all, but here’s some excerpts:
“Buddy your asking for free stuff and I am trying to help you , You have no idea what happened to our ordering system or our old customer service reps that told you they were going to send you a 100% COUPON AND FREE CONTROLLER but never did . So calm yourself down , be respectful and do as I say or ask to get your free controller. I DEAD SERIOUS ! Be a little more humble we can refuse the right to ship out anything to anyone we want , I’m trying to help you. Small claims court for 49 dollars haha … that’s cute . I’m the President of my company not The Avengers so keep your punk smite ignorant comments to yourself.”
“Your controller order was already placed as soon as In finished writing that email. Post this where ever you want your one little person out of Millions we don’t mind the attention negative or positive its attention press and media for free stir it up. Customer service is outstanding and I’m taking care of everything now in a timely manner , karma is a well you know the saying. So do what you think you need to your New Avenger is going in the mail tomorrow morning. Thanks for the email and any controversy and attention you can stir up , enjoy your new Avenger the new ones are really nice. Have a great day”
Very interesting, indeed. The story is snowballing very quickly, and we'll try our best to keep you updated.
[Source: Nate's Network]
