Sometimes updates do more harm than good. Many console players have reported that this may unfortunately be the case with Diablo III’s 2.4 update. However, Blizzard officials have reported that they can’t recreate the problems players are encountering. If you’re experiencing lagging buttons and inconsistent frame rates, report your issues directly to the company via the forums.
The following are questions Blizzard has asked players:
- Platform (Xbox One or PS4)
- Region (US, Europe, etc)
- Character Class
- Skills used
- Are you playing solo or party? If party, with how many other players?
- Do you notice this at specific in-game locations?
- For those experiencing menu issues, what menus?
- Description of performance issues. Is framerate dropping constant? Do you notice it sometimes more than others? Do you notice it when performing certain tasks?
- Is there any other information you think could be relevant?
- How much free space is available on your system?