Apparently, the trend of poor matchmaking services has continued with Halo: The Master Chief Collection. Many users have complained of slow matchmaking times and 343 Industries, who developed the Collection, are not trying to hide or move away from the line of fire.
In a post on Halo Waypoint, Executive Producer Dan Ayoub writes:
"Since the launch of Halo: The Master Chief Collection, we've received several, well deserved, complaints related to slow matchmaking and other issues. From everyone at 343 Industries, we are truly sorry and feel your frustration. You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements."
"Tomorrow morning (Wednesday morning Pacific Time) we plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won't need to take a content update or reboot your console; you should see the effects right away."
"In addition, we are targeting another release for this weekend, which will address a number of other community priorities. An unrelated issue with services is also causing achievements to not unlock correctly, and we realize this just makes it all feel a bit worse."
It's really nice to see a developer be so vocal about an issue that their game obviously suffers from. This accountability isn't very common in the games industry, as most would just roll out a patch or update without saying much of anything. While the problems still get fixed, there's an extra layer of caring that gets portrayed when the developer speaks out and lets us know what's going on.
