Plenty of people are currently sitting at home, enjoying their shiny new PlayStation 4s and considering skipping work for just one more round of Killzone: Shadow Fall. The response to Sony’s next-generation hardware has been positive, but multiple issues have shifted the company’s failure rate estimates from .04 percent to just less than 1 percent.
"There have been several issues reported, which leads us to believe there isn't a singular problem that could impact a broader percentage of PS4 units," SCEA told TechRadar. "We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1 percent, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction.
"We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged."
With more than 1 million PS4’s sold on day one in North America, Sony is off to a strong start. The console manufacturer just needs to make sure that the failure rate stays low so that people can actually enjoy the hardware they purchased.