Dev Admits ‘Stormy’ ATLAS Launch; Server Hosting Company Apologises, Says Game is in Much Earlier State than Studio Claimed

Developer Grapeshot Games’ pirate-themed MMORPG released into Steam’s Early Access program a few days before Christmas, and it went on to claim Steam’s Early Access best-seller for the week. However, as thousands of people watched Twitch streamers and others play the game in an incredibly early state. Players noticed this and ATLAS currently stands at a 28% positive rating out of a little over 14,000 reviews.

The studio released a statement admitting the game’s “stormy” start, which was due to the number of players hopping on being much larger than they originally predicted.

You could say that we were off to a stormy start! The initial influx of players wanting to set sail immediately was (predictably in hindsight) larger than we anticipated and our systems got crushed until we tuned the new technical systems to handle it. We have been incredibly humbled and excited by the number of seafaring Pathfinders wanting to dive into the ATLAS. Since the launch, the team has heavily prioritised connection and capacity resolutions, server and client-side performance updates, server and client-side crash fixes as well as tackling general gameplay bugs and balance concerns.

We’re going to continue to iterate at a very rapid rate, you can generally expect daily deployments and updates to both servers and clients, and sometimes even multiple if we feel like a change is significant enough to warrant it. We truly appreciate everyone’s patience and support during this launch period and we intend to show our gratitude through frequent updates that resolve the issues which matter to you and improve ATLAS in both the near-term and over the long term.

ATLAS is a very ambitious project and we recognize that there is much work to be done as it begins its Early Access journey, but as we said before, we’re hardened adventurers and we’re looking forward to the fun and challenges that we’ll experience alongside you!

In addition to that, the server hosting company, GPORTAL, chimed in with an apology to all users. They revealed ATLAS was in a “much earlier state of development” than they were “led to believe” from Grapeshot Games’ development team.

We are very sorry to all of our customers who are having massive problems with their ATLAS servers. ATLAS is in a much earlier state of development than we at GPORTAL anticipated (led to believe) and were unable to foresee the issues it would cause.

The founders, as well as the entire GPORTAL team, give our sincerest apologies.

Let me sum up the last few days: as we all noticed, the ATLAS release was postponed several times until the 23rd of December. The server files weren’t available from the start, but after a lot of talks, we finally received them, directly from the developer a few hours later.

ATLAS doesn’t work like a typical game; this isn’t like our normal services, where the servers are ready upon immediate purchase and startup. ATLAS has many special needs like decentralized databases and fully automated management of JSON files. There is NO standard map and the large clusters of the MMO Officials aren’t usable for private servers (and believe me, there are tons more issues).

ATLAS will supposedly stay in Early Access for a few years before fully releasing into the wild. For now, make sure to check out some of our guides to get you started on the game.

[Source: Steam]