In response to a open letter sent to Activision Blizzard on the 22nd December 2010 to which Gamers' Voice received no response. It has decided to make a formal complaint over the problems with the PC and PS3 versions of Call of Duty: Black Ops (CODBLOPS).
According to the Press Release,
The view of Gamers’ Voice is that it doesn’t matter how big a game is, it should not be released ‘unfinished’ or with bugs that make the game unplayable, which are words we have seen in a lot of emails to us recently.
Gamers’ Voice accepts that bugs do slip through the net as it’s impossible for developers to find every single bug. We do not accept however allowing entire sections of the PS3 and PC gaming community appearing to be used as game testers for an extended period after a game’s release, yet being asked to pay for the privilege. This is not a tenable way to treat consumers of video games.