Psyonix CEO Apologises for Recent Rocket League Server Issues; Promises Improvement Soon

Psyonix has done a wonderful job on maintaining consistent content updates for Rocket League and releasing bug fixes regularly. However, this doesn’t mean that the online servers aren’t prone from getting down every now and then.

Recently, Rocket League has been experiencing multiple server outages and relatively lengthy matchmaking times, which caused Psyonix CEO David Hagewood to address the issue himself in a letter.

In regards to both backend (PsyNet) issues, and game server performance, we agree that the server outages and recent lengthy matchmaking times are totally unacceptable. We sincerely apologize to all of our players for the quality of online play, and we are focusing all of our available resources on addressing PsyNet’s capabilities and performance, and the quality of our game servers.

The number of monthly active Rocket League players has jumped roughly 40% over 2016 in the first few months of this year alone. While our player population continues to grow at a healthy pace, we need to do a better job at scaling up our systems and internal processes to handle this kind of growth. We are growing so fast, both as a company and as a game, that we are racing to fill new positions on our Online Services team… We are effectively becoming an Online Service company, as Rocket League is primarily an online game, and we continue to grow in size and scope. Growing this team is one of our top priorities as we approach Rocket League’s second anniversary in July.

Hagewood promised improvements on the server end so we will just have to wait and see how things go.