Sony Cancels South Park: The Fractured but Whole PSN Pre-Orders; Refunds Customers
South Park: The Fractured but Whole pre-orders refunded.
As it is the case lately in the video game industry, release date delays are almost inevitable. In most of the cases it is to provide the development team with more time to polish the game. South Park: The Fractured but Whole is sadly one of those titles.
The title had an original release date of December 6, 2016, but was then delayed to the first quarter of 2017. Unfortunately, it got delayed again, but this time indefinitely. This caused Sony to announce there will be no more pre-orders for South Park: The Fractured but Whole through the PlayStation Store. Not only that, they will also refund your pre-order.
Dear [PSN user],
Thanks again for your pre-order of South Park: The Fractured but Whole from PlayStation Store.
We recently informed you that there is no new confirmed release date for South Park and unfortunately we are still unable to confirm a release date. Therefore we have regrettably decided to cancel and refund your pre-order, however we’re pleased to tell that you are able to keep the copy of South Park: The Stick of Truth for free.
Your payment will be refunded to your payment method in the next 7 – 10 days unless you paid using a voucher code, PaySafe or mobile phone billing, in which case your payment will be refunded to your wallet in the next 7 – 10 days.
If you paid by a combination of credit card and wallet top up your payment will be refunded partly to your credit card and partly to your wallet in the next 7 – 10 days.
Once again, please accept our apologies for any inconvenience caused and if you need any further assistance then please drop us a line.
The PlayStation team
We hope Ubisoft can announce a set release date soon.